CINQ Edge User Quick Start Guide
Connecting to Cinq Edge
Welcome to Cinq, your gateway to smarter rail monitoring and connected performance. By providing both historical and real-time insights, Cinq lets you know exactly what's on your sites and in motion to help your organization move from reactive problem solving to predictive planning.
Terminology
Before you connect to Cinq Edge, it is important to understand the following terminology:
- Cinq: The system where you view site activity, device data, and organizational settings. Cinq provides features to monitor communication status, review movement history, and manage your sites.
- CINQ Edge: The hardware installed at the site (available in either solar or commercial-powered versions). The CINQ Edge device collects and sends movement, location, and communication data to the dashboard.
Initial orientation
As part of the installation and onboarding process for Cinq Edge, COMET Electronics assigns and configures each device before shipment. When your equipment arrives, it already is paired to your site and ready to activate.
Look for your welcome email from COMET Electronics that contains your company administrator username, temporary password, sign‑in link, and MFA (multifactor authentication) setup instructions.
Contact Comet Support if you do not receive your welcome email within 24 hours of initiating your subscription.
The company administrator role manages user accounts, assigns user roles and permissions, and maintains access for your organization. During onboarding, the company administrator assigns a site name to each Cinq Edge site. The company administrator also configures directional movement indicators may to match your operational terminology (for example, Inbound/Outbound, North/South, East/West). Once onboarding is complete, your organization is responsible for managing users in Cinq.
Cinq Edge Power and Startup Behavior
Your Cinq Edge’s startup behavior will differ based on its power type:
- Commercial‑powered: Activates immediately once powered.
- Solar‑powered: May need between two and 10 hours of direct sunlight to fully charge and establish connectivity. While Cinq Edge is charging, movement activity, communication status, and GPS location do not appear in Cinq. These details populate in Cinq automatically once Cinq Edge is fully powered and communication and GPS signals are established.
If Cinq fails to display GPS data for two days after initial startup of Cinq Edge, contact Comet Support for assistance.
Signing in to Cinq
To access Cinq, go to the following web address: https://insight.railrsm.com/
Sign in with your assigned username and password.
After you sign in, Cinq sends a one‑time verification code to your registered email address as part of multifactor authentication (MFA). Enter the verification code when prompted to finish signing in.
NOTE: If you can’t access your account or don’t receive the verification email, contact your company administrator or Comet Electronics support for help.
Your Dashboard
After signing in, you will land on the Dashboard for your Account. Icons for AEI sites registered to your Company will appear here. This includes full-scale RailNet sites, which will be Green, Yellow, Orange or Red.
CINQ Edge sites are marked by grey icons.
Details
If you click on the grey icon, a message with the name of the site will pop up. Click "See Details" on that popup. This will take you to the main page for the site where you can access Equipment Moves, Details about the site and Messages that were sent to the cloud by CINQ Edge.
You can also access your site by selecting the “CINQ Edge” button on the lefthand navigation menu.
Railroad Equipment
The second button on the lefthand navigation is labeled “Railroad Equipment. Select this button to see a List of all movements or a list of Railroad Equipment that passed your CINQ Edge site. (The Movements list can be downloaded in Excel format.)
Track Zones
If your Admin has set up Track Zones for your site(s), you can click on Track Zone to view a list of them. Click on the blue Zone Name to see a list of Track Zone Movements or Track Zone Inventory.
When you have finished using the CINQ platform, you may Log Out at the bottom of the lefthand navigation menu.