Site Not Reporting: Missing DNS.DAT - Revision history

GMalcom at 17:19, 12 December 2024

2024-12-12T17:19:49Z

← Older revision		Revision as of 17:19, 12 December 2024
Line 26:		Line 26:
	<p>If required, go into the system and insert the file name into the parameters if not already done.</p>		<p>If required, go into the system and insert the file name into the parameters if not already done.</p>
	<p>Enter, “EP” for edit parameters, the enter “8” for ports, and then enter “8” for ethernet. Hit “enter” to repeatedly to arrive at the dns.dat portion of the parameters, if not already present then type “dns.dat” in that section.</p>		<p>Enter, “EP” for edit parameters, the enter “8” for ports, and then enter “8” for ethernet. Hit “enter” to repeatedly to arrive at the dns.dat portion of the parameters, if not already present then type “dns.dat” in that section.</p>
	[[image:img1734109748703.png\|272px\|~~thumb~~]]<p>Hit the escape button or type x to get back out to the main menu.</p>		[[image:img1734109748703.png\|272px\|center\|frameless]]<p>Hit the escape button or type x to get back out to the main menu.</p>
	<p>Type “hr,now” and hit enter. This will force the system to report everything that has yet to be reported. Type “D” and then enter to check the status of the trains/consists being reported.</p>		<p>Type “hr,now” and hit enter. This will force the system to report everything that has yet to be reported. Type “D” and then enter to check the status of the trains/consists being reported.</p>
	[[image:img1734069517013.png\|510px\|center\|frameless]]<p style="margin-left: 25px;" >In the above image, notice the RPT section, which means reporting.</p>		[[image:img1734069517013.png\|510px\|center\|frameless]]<p style="margin-left: 25px;" >In the above image, notice the RPT section, which means reporting.</p>

GMalcom: Fix italics/bolding in "Log in to the Non-Reporting..."

2024-12-12T16:58:04Z

Fix italics/bolding in "Log in to the Non-Reporting..."

← Older revision		Revision as of 16:58, 12 December 2024
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	Type: “dir dns.dat”<br><br>If the dns.dat is present, a message similar to the following will display:<br>[[image:img1734094232915.png\|421px\|center\|frameless]]<p><br>If the dns.dat is missing, a message similar to the following will display:</p>		Type: “dir dns.dat”<br><br>If the dns.dat is present, a message similar to the following will display:<br>[[image:img1734094232915.png\|421px\|center\|frameless]]<p><br>If the dns.dat is missing, a message similar to the following will display:</p>
	~~''''''~~[[image:img1734043813447.png\|421px\|center\|frameless]]		[[image:img1734043813447.png\|421px\|center\|frameless]]

	~~'''''~~<br>~~'''''~~''After confirming that the DNS.DAT file is~~''''''' '~~'''missing~~''''~~' ''from the non-reporting site, locate a properly reporting site to log in to for the next set of instructions.''~~<p><br>~~</p>		<p>''After confirming that the DNS.DAT file is '''missing''' from the non-reporting site, locate a properly reporting site to log in to for the next set of instructions.''</p>

	= Log In to Properly Reporting Site Via Telnet Session =		= Log In to Properly Reporting Site Via Telnet Session =

GMalcom at 16:55, 12 December 2024

2024-12-12T16:55:50Z

@@ Line 1: / Line 1: @@
-= <span style="font-size: 24pt;" >'''Troubleshooting&nbsp; -- &nbsp;''Site Not Reporting:'' Missing DNS.DAT'''</span> =
+= Introduction =
-= '''<span style="font-size: 18pt;" >Introduction</span>''' =
+<p>One of the reasons an AEI site might fail to report would be if the site’s system is missing the DNS.DAT file. Follow the instructions below to first diagnose if a missing DNS.DAT is the problem and then how to remedy the issue, if necessary.</p>
-<span style="font-size: 14pt;">''After confirming that the DNS.DAT file is '''missing''' from the non-reporting site, locate a properly reporting site to log in to for the next set of instructions.''</span>
+= Log In to the Non-Reporting Site Via Telnet Session =
-= '''Log In to Properly Reporting Site Via Telnet Session''' =
+Determine if the DNS.DAT file is missing.
-<p>Confirm dns.dat is on the working site by typing “dir dns.dat”</p><p>After establishing that the working site has a good dns.dat file, type “zsend dns.dat”. This will prompt a file transfer.</p><p>''Note that not all Terminal Programs look the same.''</p><p>File should have been sent to downloads or wherever zmodem is set up.</p><p>Once the downloaded file is located, it can be received on the non-reporting site that is missing the file.</p>
-= '''Log In to Non-Reporting Site Via Telnet Session''' =
+Type: “dir dns.dat”<br><br>If the dns.dat is present, a message similar to the following will display:<br>[[image:img1734094232915.png|421px|center|frameless]]<p><br>If the dns.dat is missing, a message similar to the following will display:</p>
-<p>Type: “zrec” on Tera Term or similar program. A window similar to the one seen below will be opened. Navigate to the required file (dns.dat) and click “Open.”</p><p>A message will confirm a successful transfer.</p><p><br></p><p>Do a full reboot of the system by typing “r” and then “y”</p><p><br></p><p>Log back into the system, and enter “dir dns.dat” to ensure the file stayed in the system.</p><p>If required, go into the system and insert the file name into the parameters if not already done.</p><p>Enter, “EP” for edit parameters, the enter “8” for ports, and then enter “8” for ethernet. Hit “enter” to repeatedly to arrive at the dns.dat portion of the parameters, if not already present then type “dns.dat” in that section.</p><p><br></p><p>Hit the escape button or type x to get back out to the main menu.</p><p>Type “hr,now” and hit enter. This will force the system to report everything that has yet to be reported. Type “D” and then enter to check the status of the trains/consists being reported.</p><p><br></p><p>In the above image, notice the RPT section, which means reporting.</p><p>Y = reported</p><p>N = has not reported</p><p>P = system is attempting to report</p><p>E = error when trying to report</p><p>If the site is still not reporting after uploading the dns.dat file, please contact Comet Support.</p>
+''''''[[image:img1734043813447.png|421px|center|frameless]]

GMalcom: GMalcom moved page MediaWiki default to Site Not Reporting: Missing DNS.DAT: Wrong Title

2024-12-12T16:21:36Z

GMalcom moved page MediaWiki default to Site Not Reporting: Missing DNS.DAT: Wrong Title

← Older revision	Revision as of 16:21, 12 December 2024
(No difference)

JSchultz: /* After confirming that the DNS.DAT file is missing from the non-reporting site, locate a properly reporting site to log in to for the next set of instructions. */

2024-12-12T14:52:26Z

After confirming that the DNS.DAT file is missing from the non-reporting site, locate a properly reporting site to log in to for the next set of instructions.

← Older revision		Revision as of 14:52, 12 December 2024
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	[[File:Picture2.png\|300px\|left\|frame]]		[[File:Picture2.png\|300px\|left\|frame]]

	= <span style="font-size: 14pt;" >''~~<br>~~After confirming that the DNS.DAT file is '''missing''' from the non-reporting site, locate a properly reporting site to log in to for the next set of instructions.''</span> =		<span style="font-size: 14pt;">''After confirming that the DNS.DAT file is '''missing''' from the non-reporting site, locate a properly reporting site to log in to for the next set of instructions.''</span>

	= '''Log In to Properly Reporting Site Via Telnet Session''' =		= '''Log In to Properly Reporting Site Via Telnet Session''' =
	<p>Confirm dns.dat is on the working site by typing “dir dns.dat”</p><p>After establishing that the working site has a good dns.dat file, type “zsend dns.dat”. This will prompt a file transfer.</p><p>''Note that not all Terminal Programs look the same.''</p><p>File should have been sent to downloads or wherever zmodem is set up.</p><p>Once the downloaded file is located, it can be received on the non-reporting site that is missing the file.</p>		<p>Confirm dns.dat is on the working site by typing “dir dns.dat”</p><p>After establishing that the working site has a good dns.dat file, type “zsend dns.dat”. This will prompt a file transfer.</p><p>''Note that not all Terminal Programs look the same.''</p><p>File should have been sent to downloads or wherever zmodem is set up.</p><p>Once the downloaded file is located, it can be received on the non-reporting site that is missing the file.</p>
	= '''Log In to Non-Reporting Site Via Telnet Session''' =		= '''Log In to Non-Reporting Site Via Telnet Session''' =
	<p>Type: “zrec” on Tera Term or similar program. A window similar to the one seen below will be opened. Navigate to the required file (dns.dat) and click “Open.”</p><p>A message will confirm a successful transfer.</p><p><br></p><p>Do a full reboot of the system by typing “r” and then “y”</p><p><br></p><p>Log back into the system, and enter “dir dns.dat” to ensure the file stayed in the system.</p><p>If required, go into the system and insert the file name into the parameters if not already done.</p><p>Enter, “EP” for edit parameters, the enter “8” for ports, and then enter “8” for ethernet. Hit “enter” to repeatedly to arrive at the dns.dat portion of the parameters, if not already present then type “dns.dat” in that section.</p><p><br></p><p>Hit the escape button or type x to get back out to the main menu.</p><p>Type “hr,now” and hit enter. This will force the system to report everything that has yet to be reported. Type “D” and then enter to check the status of the trains/consists being reported.</p><p><br></p><p>In the above image, notice the RPT section, which means reporting.</p><p>Y = reported</p><p>N = has not reported</p><p>P = system is attempting to report</p><p>E = error when trying to report</p><p>If the site is still not reporting after uploading the dns.dat file, please contact Comet Support.</p>		<p>Type: “zrec” on Tera Term or similar program. A window similar to the one seen below will be opened. Navigate to the required file (dns.dat) and click “Open.”</p><p>A message will confirm a successful transfer.</p><p><br></p><p>Do a full reboot of the system by typing “r” and then “y”</p><p><br></p><p>Log back into the system, and enter “dir dns.dat” to ensure the file stayed in the system.</p><p>If required, go into the system and insert the file name into the parameters if not already done.</p><p>Enter, “EP” for edit parameters, the enter “8” for ports, and then enter “8” for ethernet. Hit “enter” to repeatedly to arrive at the dns.dat portion of the parameters, if not already present then type “dns.dat” in that section.</p><p><br></p><p>Hit the escape button or type x to get back out to the main menu.</p><p>Type “hr,now” and hit enter. This will force the system to report everything that has yet to be reported. Type “D” and then enter to check the status of the trains/consists being reported.</p><p><br></p><p>In the above image, notice the RPT section, which means reporting.</p><p>Y = reported</p><p>N = has not reported</p><p>P = system is attempting to report</p><p>E = error when trying to report</p><p>If the site is still not reporting after uploading the dns.dat file, please contact Comet Support.</p>

JSchultz: /* Log In to the Non-Reporting Site Via Telnet Session */

2024-12-12T14:51:50Z

← Older revision		Revision as of 14:51, 12 December 2024
Line 2:		Line 2:
	= '''<span style="font-size: 18pt;" >Introduction</span>''' =		= '''<span style="font-size: 18pt;" >Introduction</span>''' =
	<p class="mwt-heading" ><span style="font-size: 14pt;" >One of the reasons an AEI site might fail to report would be if the site’s system is missing the DNS.DAT file. Follow the instructions below to first diagnose if a missing DNS.DAT is the problem and then how to remedy the issue, if necessary.</span></p>		<p class="mwt-heading" ><span style="font-size: 14pt;" >One of the reasons an AEI site might fail to report would be if the site’s system is missing the DNS.DAT file. Follow the instructions below to first diagnose if a missing DNS.DAT is the problem and then how to remedy the issue, if necessary.</span></p>
	= '''<span style="font-size: 18pt;" >Log In to the Non-Reporting Site Via Telnet Session</span>''' =		'''<span style="font-size: 18pt;">Log In to the Non-Reporting Site Via Telnet Session</span>'''
	<span style="font-size: 14pt;" >The telnet session must support zmodem (Tera Term, SecureCRT, hyper terminal).</span>		<span style="font-size: 14pt;">The telnet session must support zmodem (Tera Term, SecureCRT, hyper terminal).</span> <span style="font-size: 14pt;">Determine if the DNS.DAT file is missing.</span><br><span style="font-size: 14pt;">Type: “dir dns.dat”</span><br><span style="font-size: 14pt;">If the dns.dat is present, a message similar to the following will display:</span><br>[[image:Picture1.png\|300x300px\|left\|frameless]]<p><span style="font-size: 14pt;"></span></p>
	= <span style="font-size: 14pt;">Determine if the DNS.DAT file is missing.</span><br><span style="font-size: 14pt;">Type: “dir dns.dat”</span><br><span style="font-size: 14pt;">If the dns.dat is present, a message similar to the following will display:</span><br>=[[image:Picture1.png\|300x300px\|left\|frameless]]<p><span style="font-size: 14pt;">If the dns.dat is missing, a message similar to the following will display:</span><br></p>		<p><span style="font-size: 14pt;"></span></p>
			<p><span style="font-size: 14pt;">If the dns.dat is missing, a message similar to the following will display:</span><br></p>
	[[File:Picture2.png\|300px\|left\|frame]]		[[File:Picture2.png\|300px\|left\|frame]]

JSchultz: /* Determine if the DNS.DAT file is missing.Type: “dir dns.dat”If the dns.dat is present, a message similar to the following will display: */

2024-12-11T21:15:29Z

Determine if the DNS.DAT file is missing.Type: “dir dns.dat”If the dns.dat is present, a message similar to the following will display:

← Older revision		Revision as of 21:15, 11 December 2024
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	= '''<span style="font-size: 18pt;" >Log In to the Non-Reporting Site Via Telnet Session</span>''' =		= '''<span style="font-size: 18pt;" >Log In to the Non-Reporting Site Via Telnet Session</span>''' =
	<span style="font-size: 14pt;" >The telnet session must support zmodem (Tera Term, SecureCRT, hyper terminal).</span>		<span style="font-size: 14pt;" >The telnet session must support zmodem (Tera Term, SecureCRT, hyper terminal).</span>
	= <span style="font-size: 14pt;" >Determine if the DNS.DAT file is missing.</span><br><span style="font-size: 14pt;" >Type: “dir dns.dat”</span><br><span style="font-size: 14pt;" >If the dns.dat is present, a message similar to the following will display:</span><br> =		= <span style="font-size: 14pt;">Determine if the DNS.DAT file is missing.</span><br><span style="font-size: 14pt;">Type: “dir dns.dat”</span><br><span style="font-size: 14pt;">If the dns.dat is present, a message similar to the following will display:</span><br>=[[image:Picture1.png\|300x300px\|left\|frameless]]<p><span style="font-size: 14pt;">If the dns.dat is missing, a message similar to the following will display:</span><br></p>
	[[image:Picture1.png\|300x300px\|left\|~~thumb~~]]<p><span style="font-size: 14pt;" >If the dns.dat is missing, a message similar to the following will display:</span><br></p>		[[File:Picture2.png\|300px\|left\|frame]]

	= <span style="font-size: 14pt;" >''<br>After confirming that the DNS.DAT file is '''missing''' from the non-reporting site, locate a properly reporting site to log in to for the next set of instructions.''</span> =		= <span style="font-size: 14pt;" >''<br>After confirming that the DNS.DAT file is '''missing''' from the non-reporting site, locate a properly reporting site to log in to for the next set of instructions.''</span> =
	= '''Log In to Properly Reporting Site Via Telnet Session''' =		= '''Log In to Properly Reporting Site Via Telnet Session''' =

JSchultz: JSchultz moved page User:MediaWiki default to MediaWiki default

2024-12-11T20:50:29Z

JSchultz moved page User:MediaWiki default to MediaWiki default

← Older revision	Revision as of 20:50, 11 December 2024
(No difference)

JSchultz: Steps to take to diagnose whether a site is missing its DNS.DAT and to replace it if necessary.

2024-12-11T20:47:42Z

Steps to take to diagnose whether a site is missing its DNS.DAT and to replace it if necessary.

New page

= '''Troubleshooting  --  ''Site Not Reporting:'' Missing DNS.DAT''' =
= '''Introduction''' =
One of the reasons an AEI site might fail to report would be if the site’s system is missing the DNS.DAT file. Follow the instructions below to first diagnose if a missing DNS.DAT is the problem and then how to remedy the issue, if necessary.
= '''Log In to the Non-Reporting Site Via Telnet Session''' =
The telnet session must support zmodem (Tera Term, SecureCRT, hyper terminal).
= Determine if the DNS.DAT file is missing. Type: “dir dns.dat” If the dns.dat is present, a message similar to the following will display: =
[[image:Picture1.png|300x300px|left|thumb]]If the dns.dat is missing, a message similar to the following will display: 
= '' After confirming that the DNS.DAT file is '''missing''' from the non-reporting site, locate a properly reporting site to log in to for the next set of instructions.'' =
= '''Log In to Properly Reporting Site Via Telnet Session''' =
Confirm dns.dat is on the working site by typing “dir dns.dat”After establishing that the working site has a good dns.dat file, type “zsend dns.dat”. This will prompt a file transfer.''Note that not all Terminal Programs look the same.''File should have been sent to downloads or wherever zmodem is set up.Once the downloaded file is located, it can be received on the non-reporting site that is missing the file.
= '''Log In to Non-Reporting Site Via Telnet Session''' =
Type: “zrec” on Tera Term or similar program. A window similar to the one seen below will be opened. Navigate to the required file (dns.dat) and click “Open.”A message will confirm a successful transfer. Do a full reboot of the system by typing “r” and then “y” Log back into the system, and enter “dir dns.dat” to ensure the file stayed in the system.If required, go into the system and insert the file name into the parameters if not already done.Enter, “EP” for edit parameters, the enter “8” for ports, and then enter “8” for ethernet. Hit “enter” to repeatedly to arrive at the dns.dat portion of the parameters, if not already present then type “dns.dat” in that section. Hit the escape button or type x to get back out to the main menu.Type “hr,now” and hit enter. This will force the system to report everything that has yet to be reported. Type “D” and then enter to check the status of the trains/consists being reported. In the above image, notice the RPT section, which means reporting.Y = reportedN = has not reportedP = system is attempting to reportE = error when trying to reportIf the site is still not reporting after uploading the dns.dat file, please contact Comet Support.